Privacy

Who we are

Answers Ready is operated by John Ojoko, trading as Answers Ready, the data controller for everything described here. We are at 17 Callender Road, Erith, DA8 3DD, United Kingdom. For anything on this page, including a request to see or delete your data, write to support@answersready.com.

What we never collect

We do not record your interviews, and we do not keep transcripts of them. During a live session your audio is streamed to our transcription provider, converted to text, used to write a suggested answer, and discarded. None of it is written to our database, none of it is saved to a file, and none of it can be replayed — not by you, and not by us.

What a session leaves behind is four facts: that it happened, when it started, when it ended, and how many credits it used. That is the whole record.

We also do not use analytics, advertising or tracking of any kind. There is no Google Analytics, no advertising pixel and no third-party tracker on this site.

What we do collect

• Your account — email address, and a password we never see in readable form. If you sign in with Google we receive your email address and name from Google, not your password.
• Your background — the CV details you choose to enter: years of experience, tools, target role and the summary you write. You control this and can change or clear it at any time.
• Your practice history — which questions you have attempted and what each answer scored, so practice moves through the question bank rather than repeating itself.
• Your job activity — the searches you run and the roles you save.
• Your billing — what you bought, when, and how many credits it granted. Card numbers are handled by Stripe and never reach us.

Why we are allowed to

Your account, background, practice history and billing are processed to perform the contract between us — they are what the service is. Keeping the service secure and working, and keeping records of what was bought, rests on our legitimate interests and on the law that requires us to keep financial records. Where we rely on consent, such as sending you something you opted into, you can withdraw it at any time.

Who else sees it

We do not sell your data and we do not share it for anyone else’s marketing. These are the companies that process it on our behalf, and all they may do with it is what we have asked them to:

Some of these are outside the UK. Those transfers are covered by the UK International Data Transfer Addendum or the Standard Contractual Clauses, which bind the recipient to protect your data to the same standard as if it had never left.

How long we keep it

Your account data is kept while your account is open. Ask us to close it and everything except the billing records is deleted within 30 days. Billing records are kept for six years because UK tax law requires it — those are the invoice, not the interview.

Cookies

One cookie, set when you sign in, which keeps you signed in. It is strictly necessary for the service to work, which is why there is no cookie banner — there is nothing here to consent to. Clearing it signs you out.

Your rights

Under UK GDPR you can ask for a copy of your data, ask us to correct it, ask us to delete it, ask us to restrict or stop a particular use, and ask for it in a portable form. Email support@answersready.com from the address on the account and we will answer within one month. There is no charge.

If you think we have got this wrong you can complain to the Information Commissioner’s Office at ico.org.uk. We would rather you told us first, but you do not have to.

Changes

If this policy changes in a way that affects you, the date at the top changes and we will say so by email before it takes effect.